Your information
Privacy Policy
This policy explains what information Cuentamelo Todo collects, why it is used, and what choices may be available to you.
1. Who is responsible for the information?
YunnoTecka LLC is responsible for personal information collected through this website and its mentoring inquiry process.
[email protected]
2. Information we collect
Information you provide
- Your name or preferred name.
- Your email address.
- Your selected mentoring format.
- The message you choose to submit.
- The date and time you accepted the Terms and Privacy Policy.
- Scheduling, payment, and service communications if you later book.
Technical information
Our hosting and security provider may process technical information such as IP address, browser and device information, request timestamps, security events, and diagnostic logs to deliver and protect the website.
Information we do not ask for
The inquiry form is not intended for medical records, diagnoses, therapy notes, government identifiers, financial account information, or other highly sensitive information. Please do not include those details.
3. Why we use information
We use information to:
- Receive, review, and respond to your inquiry.
- Determine whether the requested mentoring is within our non-clinical scope.
- Arrange and provide a service you choose to book.
- Maintain business, consent, payment, and communication records.
- Secure, troubleshoot, and improve the website.
- Comply with law and protect legitimate rights and safety.
Depending on where you live, processing may be based on your request before a contract, performance of a contract, consent, legal obligations, or legitimate interests in operating and protecting the service.
4. How information is shared
Information may be shared only as reasonably necessary with:
- Cloudflare, which provides website hosting, security, and database infrastructure.
- Payment, scheduling, email, or professional service providers if those services are used to fulfill your request.
- Authorities or other parties when required by valid legal process or reasonably necessary to protect rights, integrity, or safety.
- A successor in a merger, acquisition, restructuring, or transfer of the business, subject to applicable law.
We do not sell or rent personal information to advertisers. We do not disclose your inquiry for cross-context behavioral advertising.
5. Retention
We keep information only as long as reasonably necessary for the purposes described above, including responding to inquiries, providing services, maintaining required business records, resolving disputes, and complying with law. Information that is no longer needed is deleted or de-identified when reasonably practicable.
6. Security
We use reasonable administrative and technical safeguards, including restricted administrative access and hosted infrastructure. No Internet transmission or storage system can be guaranteed completely secure, so please limit your message to information needed for the inquiry.
7. International processing
Our business and service providers operate in the United States and may process information in the United States or other locations where they maintain infrastructure. Privacy protections may differ from those in your country.
8. Your choices and privacy requests
Depending on your location and applicable law, you may be entitled to request access, correction, deletion, restriction, objection, portability, or information about how your personal information is handled.
To make a request, email [email protected]. We may need to verify your identity before acting. We will not discriminate against you for making a privacy request protected by law.
9. Children
The website and mentoring service are intended for adults age 18 or older. We do not knowingly collect personal information through the inquiry form from children.
10. Cookies and browser storage
For information about Cloudflare security cookies and the limited browser storage used by the administrative and local-testing features, read the Cookie Policy.
11. Changes and contact
We may update this policy as the website or our practices change. The effective date identifies the current version. Questions and privacy requests may be sent to [email protected].